De-escalation training for school staff
What Staff Learn
Practical De-escalation Skills That Work in Real Situations
- Early-intervention strategies to prevent escalation
- Verbal and non-verbal communication techniques
- How to recognise triggers and patterns
- How to stay calm under pressure
- How to reduce anxiety and restore control
- How to support pupils after an incident
- How to make confident, legally sound decisions
Why it Matters
Reduce Risk, Improve Relationships, Strengthen Behaviour Culture
- Reduces incidents and physical interventions
- Protects staff and pupils
- Builds trust and emotional safety
- Supports a positive behaviour culture
- Ensures compliance with safeguarding and duty-of-care expectations
Who is this training for
Tailored for schools, SEND, Youth Work & High Pressure Settings
- Primary schools
- Secondary schools
- Alternative provision
- Youth centres
- Logistics and customer facing teams
Our Approach
A Relational, Preventative, Trauma Informed Approach
- Respect
- Emotional Safety
- Clear Communication
- Predictability
- Professional Boundaries
- Trauma-Informed Practice
- Restorative Conversations
Staff leave with simple, repeatable strategies they can use immediately
Course Options
Flexible Training Options
- Twilight sessions
- Whole-staff INSET
- Small-group coaching
- Leadership briefings
- Refresher sessions