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Positive Handling & Behaviour CPD Packages | Safe Teach UK

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Explore tailored CPD packages in de-escalation, and whole-school frameworks. Practical, inclusive, and trusted by educators.

FULL DAY DE-ESCALATION & POSITIVE HANDLING TRAINING

DE-ESCALATION STRATEGIES & COMMUNICATION SKILLS

TWILIGHT TRAINING SESSIONS

HALF DAY POSITIVE HANDLING

SITUATIONAL AWARENESS

CONFLICT MANAGEMENT

SEARCH TRAINING

BREAKAWAY & DISENGAGEMENT

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FULL DAY DE-ESCALATION & POSITIVE HANDLING

  

Full-Day De-escalation & Positive Handling Course

This comprehensive training equips staff with the confidence, knowledge, and practical skills to manage conflict safely and professionally. Key modules include:


  • Dynamic Risk Assessment
    Real-time decision-making to reduce risk and maintain control.
  • Reading Body Language & Recognising Escalation
    Identifying early warning signs and responding proactively.
  • Managing Behaviours of Concern
    Safe, structured approaches to challenging behaviour.
  • Trauma-Informed Practice
    Understanding the impact of trauma and adapting responses with empathy.
  • Professional Communication Skills
    Building rapport, maintaining calm, and asserting boundaries effectively.
  • De-escalation Strategies
    Proven techniques to defuse tension and prevent escalation.
  • Legal Framework
    Clear guidance on the lawful use of force and staff responsibilities. 
  • Medical Considerations
    Awareness of health risks and safeguarding during physical interventions.
  • Positive Handling Techniques (Medically Reviewed)
    Safe, low-force methods tailored to educational and care settings.
  • Post-Incident Support
    Supporting staff and students after incidents, including emotional and procedural follow-up.
  • Documenting Use of Force
    Best practice for accurate, compliant incident reporting.

Positive handling technique taught on the course.

DE-ESCALATION STRATEGIES & COMMUNICATION SKILLS

- Dynamic risk assessing


- Dealing with behaviours that cause concern


- Dealing with emotions


- Communication skills


- De-escalation strategies 

De-escalation Strategies & Communication Skills.

TWILIGHT TRAINING SESSIONS

  

Twilight De-escalation & Positive Handling Course includes:


Session 1.


  • Dynamic risk assessing
  • Assessing body language and recognising signs of escalation
  • Dealing with behaviours that cause concern
  • Trauma Informed Practice
  • Communication skills
  • De-escalation strategies
  • Legal framework

 

Session 2.


  • Medical considerations
  • Positive handling techniques (medically reviewed)
  • Post incident support
  • The importance of documenting use of force 


               WE CAN BESPOKE TRAINING TO SUIT YOUR NEEDS

Twilight Training

HALF DAY POSITIVE HANDLING

Half day positive handling course consists of:


- Legal framework


- Medical considerations


- Positive handling techniques (medically reviewed)


- Post incident support


- The importance of documenting use of force

Technique taught on our course.

SITUATIONAL AWARENESS


Situational Awareness Course Overview


This course empowers staff to stay alert, make informed decisions, and respond confidently in dynamic environments. Key learning outcomes include:


  • The Role of Situational Awareness
    Understand how awareness of surroundings, behaviours, and context can prevent escalation and enhance safety.
  • Preventative Measures
    Learn practical strategies to reduce personal risk and avoid becoming a target in volatile situations.
  • Applying the A.C.T. Model
    Use a structured approach to assess risk in people and environments—Assess, Communicate, Time to ACT.
  • Recognising Triggers of Aggression
    Identify common causes of aggressive behaviour and spot early warning signs before escalation occurs.
  • Fight, Flight, Freeze Response
    Explore the physiological and psychological responses to threat—and how they impact behaviour and decision-making. 
  • Communication & De-escalation Models
    Apply a range of proven techniques to defuse tension and maintain control through effective verbal and non-verbal communication.
  • Understanding Reasonable Force
    Clarify the legal definition and practical application of reasonable force in workplace settings.
  • Conflict Response Options
    Evaluate safe, lawful, and proportionate responses to conflict—tailored to your role and environment.  

     

Situational Awareness Training.

CONFLICT MANAGEMENT

This course is designed for any staff member whose role may involve managing challenging behaviour.

This course has been successfully delivered to professionals across a wide range of frontline and support roles, including:


  • Housing Officers
  • Enforcement Officers
  • Security Personnel
  • Local Authority Staff
  • Administrative and Office Teams


Conflict Management Course Overview

This course equips staff with the insight, confidence, and practical tools to manage conflict safely, professionally, and in line with legal and organisational standards.

Key Learning Outcomes:

  • Understanding the Roots of Aggression
    Explore common triggers and contributing factors behind aggressive behaviour.
  • Recognising Pre-Incident Indicators
    Identify early warning signs to intervene before escalation occurs.
  • Communication & De-escalation Models
    Apply a range of proven techniques to defuse tension and maintain control.
  • Behavioural Patterns in Conflict
    Understand how individuals respond under pressure—and how to adapt your approach accordingly.
  • Reasonable Force & Legal Frameworks
    Clarify the definition of reasonable force and examine relevant legislation and guidance. 
  • Conflict Response Options
    Evaluate safe, proportionate strategies tailored to your role and environment.
  • Post-Incident Procedures
    Learn what happens after an incident—including reporting, support, and reflection.
  • Scenario-Based Training
    Put theory into practice with realistic, role-specific simulations that build confidence and competence.



Conflict Management Training.

BREAKAWAY & DISENGAGEMENT

THIS COURSE CAN BE DONE AS A STAND ALONE PACKAGE OR ADDED ONTO THE SITUATIONAL AWARENESS OR CONFLICT MANAGEMENT COURSES. 


The Breakaway & Disengagement course covers the following:


- Explain the term reasonable force and relevant legislation


- Examining body language and postures


- Describe the use of distance in a conflict situation


- Describe the fighting arc and different comfort zones


- Demonstrate a variety of breakaway and disengagement techniques


Breakaway & disengagement techniques.

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